1. Eligibility

• You must be 19 years or older to place an order with Chronic 519.
• Valid government-issued photo ID will be required at the time of delivery to verify your age.

2. Delivery-Only Service

• Chronic 519 operates exclusively as a delivery-only service and does not offer in-store shopping or pickup.
• We deliver cannabis products to Kitchener, Waterloo, Cambridge, Guelph, and Woodstock.
• Delivery times may vary based on order volume, location, and weather conditions.

3. Ordering and Payment

• All orders must be placed through our website, by phone or text.
• Payment methods accepted include Cash (COD), Interac E-mail Transfer
• Prices listed on our website are subject to change without notice.

4. Delivery Policy

• Orders placed are delivered within 90 minutes during business hours.
• Delivery is completed to the address specified at the time of ordering. If there are issues with the delivery address or access, please notify us immediately.
• For safety and legal reasons, our drivers will only complete delivery if a person 19 years or older is available to accept the package and present valid ID.

5. Refunds and Returns

• Due to the nature of cannabis products, all sales are final. We do not offer refunds or exchanges unless the product is defective or incorrect.
• If there is an issue with your order, please contact us immediately by phone or text (226) 338-3534

6. Privacy and Confidentiality

• We value your privacy and package all orders discreetly. Your information is kept secure and is not shared with third parties except as required by law.

7. Legal Compliance

• Chronic 519 complies with all Ontario laws regarding the sale and delivery of cannabis. By placing an order, you confirm that you are aware of, and in compliance with, the laws governing cannabis in your area.

8. Limitation of Liability

• Chronic 519 is not liable for any damages resulting from the use or misuse of our products. By purchasing from us, you assume all responsibility for complying with local regulations and using our products responsibly.

9. Contact Information

• For any questions or concerns, please contact us at (226) 338-3534